Quality Policy

Mall City is committed to consistantly providing its customers with high quality packaging. We are ISO 9001:2000 certified and have written procedures that ensure our product is made right. We also partner with the best suppliers in our region to make sure that the materials that go into our packages are top-notch. In the rare case that a quality issue is discovered internally or externally, the sales person, quality team, and managment personnel act immediately to replace or correct the product and implement corrective actions to prevent future issues. You can rest assured that you will always recieve quality products from Mall City Containers.

Quality Objectives

1. Provide exceptional quality products by striving to exceed our customers' expectations.
2. Maintain a formal quality system meeting all ISO 9001:2000 standards.
3. Foster an atmosphere to encourage safety, training, process improvement and teamwork.

Quality Control

Mall City has invested in a quality system that meets ISO 9000:2001 requirements. Though quality is a company-wide value, we employ full-time personnel to develop procedures and handle quality issues promptly in cooperation with our leadership.